Hotel Policies

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  • Check-in time: 15:00 − 20:00
  • Check-out time: 11:00

PLEASE READ ALL TERMS AND CONDITIONS PRIOR TO MAKING A BOOKING AT THE CAMPIAN CHIANGDAO


**Large gatherings and partying are NOT allowed due to social distancing policy.

**All meals will be served at guests’ room.

  1.  The reservation will be counted after the full payment has been made.
  2.  After proceed the reservation, please check your mailbox and swipe down to attach your payment slip within the specified time. The reservation will be cancelled if the payment slip was not found within the specified time.
  3. Kindly check spam/junk box if you cannot find the reservation email.
  4. Check-in time: 3PM – 8PM    Check-out time: 11AM (late check-out will be charged 400THB/hour)
  5. Price included dinner and breakfast.
  6. Breakfast time: 7.30AM – 9.00 AM
  7. Dinner: 6.30PM – 9.00PM (pork/chicken Grill or Hotpot)
  8. 500THB will be charged upon check-in for key deposit and will be returned when guests check-out.
  9. Each room has limited guests per house. Extra person will be charged for 3,000THB per night.
  10. A 0-6 years old child will not be charged (No extra bed and food).
  11. Children 7 years old will be charged as adult price (price include extra bed, breakfast, and dinner).
  12. 2 Children less than 6 years wiil be charged as 1 adult (price include extra bed, breakfast, and dinner).
  13. A Childe less than 6 years who can stay with parents no extra bed, no food won't be chareged (preparing food for adult only) 
  14. NO pets allowed
  15. NO smoking within the room area. Smoking is allowed only in the smoking area.
  16. Loud noise is not allowed after 10PM.
  17. People who do not make a reservation at THE CAMPIAN will not be allowed to enter the property due to other guests’ privacy and safety.
  18. Bathtub area is an open area, designed for stargazing and enjoying the mountain view and may not be very private.
  19. Guests can travel to THE CAMPIAN by car or motorcycle. It will take around 1 hour and 30 minutes (70 kilometers) from Chiang Mai city/airport to THE CAMPIAN.


Cancel/Change the reservation policy (for online reservations):

1. There will be NO REFUND for cancelling the reservation.

2. Guests can alter the date of stay ONLY 1 time. Guests MUST send the change request at least 15 days before the check-in date to THE CAMPIAN Facebook inbox

3. The reservation will be cancelled if guests did not present on the check-in date and will be NO REFUND.