Arrival & Departure Policy:
• Check-in time is 14:00 hrs
• Check-out time is 12:00 hrs
• Check-out between 12:00 hrs – 18:00 hrs, the 50% of an additional night will be charged at the above rate.
• Check-out after 18:00 hrs, an additional night will be charged at the above rate.
• Rooms are held until 18:00 hrs on day of arrival unless guaranteed by pre-payment or credit card.
• Your booking will not be processed until we receive your payment or proof of payment within specified time. Once approved, you will receive a confirmation email. If you do not receive a confirmation email, please check spam/junk folder or contact us to solve the problem.
• Cancellations should be made 2 days prior to the arrival date.
• Cancellations less than 2 days prior to the arrival date, 100% of the stay will be charged as cancellation penalty.
• Once a cancellation has been received, you will be advised of the cancellation number. Please retain this number for your records.
• Should the reservation be cancelled and the Hotel is not notified, or in the instance that the guest does not arrive; a “No Show” charge equivalent to 100% of the stay.
• In case of no individual credit card provided, the company that made the room reservation will be held responsible for the charge.
• After check-in, no cancellations or changes can be made in all cases. The Hotel reserves the right to return the costs if guests cancel / change during their stay.
• All bookings must be guaranteed at the time of reservation by pre-payment or credit card.
• All Guests are requested to produce the Government Approved Photo Identity Card and/or Valid Passport and Visa for Foreign Nationals upon arrival.
We look forward to welcoming you to Phurinda Residence Hotel.
Should you need further information please contact reservation office at email address: firstname.lastname@example.org
Phurinda Residence Hotel