Hotel Policies

• Check-in time: 14:00
• Check-out time: 12:00

Notice:
The foriegner who has been stayed in Thailand before 1 Mar'20 is able to booked the room. Please show the passport at check in. In case, forget the passport, we would not allow to check in. We apologize for inconviniece.

- requests the cooperation of all guests to wear a mask to protect against the COVID-19 virus

- at the restuarant allowed for 2 seats per table only

Rules & Regulations

• Room rates are not included bank transfer fee.
• Check in time : 2 PM
• Check out time : 12 AM
• Please provide your ID/Passport when checking in due to security reason and regulations
• South the scene rooms there are for only 2 adults or 2 adults + only 1 child under 5 years old, when check in if have guests more than specified we will change room type to Escape North instead and charge as per rates.
• We apologize for any inconvenience. Boat, jet-skis, personal watercrafts and all engines are NOT allowed inside the resort and neayby the area. Otherwise your booking will be cancelled without any prior notice.
• No pre wedding allowed. (If we found that we will charge as per our package pre wedding)
• No pets allowed.
• Your booking will not be processed until we receive your payment or proof of payment within specified time. Once approved, you will receive a confirmation email. If you do not receive a confirmation email, please check spam/junk folder or contact us to solve the problem.

Canclelation / Amendment Policy (For normally booking)

• No cancel allowed after your booking are comfirmed and non refundable.

• Allowed amendment booking 1 time but have to inform the hotel 14 days in advance before arrival date and the new date have to wihtin 3 months from original date.
• Amendment booking less than 14 days in advance before arrival date will be charge 50%.
• Amendment booking less than 3 days in advance before arrival date will be charge 100%.

***Remark amendment booking, could you please contact direct our staff Tel. 063-239-4459